Frequently Asked Questions
We understand that our customers frequently ask questions about our services. Maybe we can answer one of your questions here. ( If not, feel free to contact us during regular our business hours. )
What is the turnaround time on shipments?
Typical delivery is stock, FOB Chicago.
Where does the tooling come from?
All of our tools come from Europe and are of high quality craftsmanship.
How do I determine which tools are best for my applications?
Call us. We will be able to determine what your requirements are.
How can I receive catalogs?
You can download the full catalog off of our website or by contacting us to receive a hard copy catalog.
Can we set up tooling packages?
Yes, we offer total engineered turnkey tooling solutions including processing and fixturing.
I’m looking for a tool but I don’t see it on your website, could you possibly still offer it?
Call us, we offer much more in tooling solutions that is not shown on our website.
I can’t find a rep in my area, where do I go from here?
We will direct you to a rep in your area.
Help! I broke my tool and need a speedy delivery, what can you do for me?
We offer a exchange rebuild program. Call for more information.